Comprehensive view of technology features and call centre infrastructure managed by Mango5’s A-grade contact centres.
We operate a best of breed strategy to encompass the following:
- Cisco Wan switching environment with inbuilt redundancy
- Fortigate Wireless and firewall hardware with redundancy built in
- All critical hardware situated in tier 1 one data house
Enterprise level communication platforms, majority of clients running on interactive intelligence but options available on client preference.