• At Mango5 our Vision is:

    To be the earth’s most trusted outsource partner, by providing our clients precise measurement and insights into each channel of their business within which they entrust us.
    For all our clients to have complete confidence in our ability, to provide a reliable end to end service in acquiring, fulfilling and servicing their customers.

  • At Mango5 our Mission is to:

    Offer “A Grade Services” and results. Create the best team for our clients by ensuring a positive work environment and reward exceptional performance. Provide service that is equivalent or better than European service providers.

    Utilize and constantly enrich our globally gathered skills and expertise, through ongoing research and hands-on innovation.

  • Deliver beyond expectation

    Follow our “performance driven people orientated” mantle, create the best team for our clients by ensuring a positive work environment and reward exceptional performance. “We transform passion into excellence”

South African BPO Outsource Call Centre

Mango5 is one of the top BPO Outsource Call Centres in South Africa, offering outsourced services to local and international clients. Our Call Centre in Cape Town has a rich history of delivering best in class outsourced call centre services. Contact us to discuss how we can help your business achieve its sales and service objectives. Our Outsourcing Company in South Africa provides you with best and quality outcomes.

Tailored Approach

Although we provide a host of outsource services, each service is tailored to your company’s needs & objectives. We therefore work with you long before the launch of any service.

About Mango5

Data Analytics

The big data revolution is taking the world by storm and some studies have shown that when a company’s operations are informed by data analytics, profits rise by 5%-10%.

The Data Approach

Human Capital

Mango5 certainly has the best contact centre environment to work in. Not only will you find excellent, proven growth opportunities, but also a caring, fair and fun place to work.

Join Mango5

Local Operations

Located in Cape Town, we are positioned & protected to look after your outsourcing requirements. Whilst being in the most beautiful city of South Africa

BPO South Africa

We’ve been delivering superior customer care services and high performance sales for leading local and international companies since 2006, with expertise in many markets and verticals. We are able to execute campaigns effortlessly via a suite of multi-channel technology platforms, each designed uniquely to complement the client’s operations and to accommodate seamless integration.

Our memberships include

  • ISO27001
  • FSP No. 44689
  • FIA
  • Council for Debt Collectors No. 0031462/08

Outsource solutions include

  • Business Process Outsourcing
  • Web Chat
  • Help Desk
  • Survey
  • Email Support
  • More

Our expertise include

  • Communications
  • Financial services
  • Healthcare
  • Retail
  • Travel and tourism
  • Utilities

Outsourced Call Centre Solutions

Comprehensive range of system, data and intelligence based human interaction services.

Managed Staff
Data Tools
Cloud Archives
Deep Learning

Over the years, we have developed a solid track record in the BPO industry, supporting a number of clients across multiple industries.

Here’s what some of our clients say

I have had the privilege of working with the Mango5 team for the last 3 years. We have found them to be exceptional in data mining and extremely professional in the running of various campaigns we have had with them. I can honestly recommend them and their team to any future partner.

Auto & General

Tracker has been using Mango5 over the last few years as one of our Outbound sales call centers to sell and promote our products. The Mango5 team has contributed greatly towards opening new channels for Tracker and assisting us with business growth. They are professional, pro-active and live the Tracker brand. Thanks to the team we have managed to increase our subscriber base and value-add to our customers. We are looking forward to a long and mutual beneficial relationship.

Michael Nieuwoudt Tracker - Executive Global Sales

The team at Mango5 has provided white labeled sales call centre services for Cell C since 2009 and have proven to be dedicated and agile partners. We have enjoyed significant customer growth through their efforts and have seen them show high adaptability in support of our strategy and driving our innovative products and services to new markets. Owner led and managed we have been able to get swift turnaround on all strategic and operational imperatives and enjoy a same hour response even at Director level.

Faye JoubertCell C - Executive Direct Sales

I have had the pleasure of working with the Mango5 team over the past few years and have found both the executives and the team to not only be extremely thorough and focused but dedicated to exceptional quality business. The results have been truly exceptional and I can only anticipate that our continued working relationship will go from strength to strength.

Sharon WhiteheadLiberty - Head: Call Centre Partners

We partnered with the Mango5 team to get support in some areas of our business that needed to be expanded quickly. Our experience with them has always been very positive and we have been very satisfied with the results. In our experience, the team work very closely with the clients to truly understand their needs. Their knowledge, diligence and attention to detail have been instrumental in keeping a positive momentum throughout our engagement. I would recommend Mango5’s BPO services to anyone and I’m happy to make myself available to discuss further about my experience.

Armando RomanSVP Operations at Talent