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bpo-outsourcing-misconceptions

Common Misconceptions About BPO Outsourcing

Did you know that there are quite a few common misconceptions about BPO outsourcing? Well, there are! For this reason, many businesses skip over the option of outsourcing...


offshore outsourcing

Offshore Outsourcing: Top 5 Benefits for Business

In the world of business, we are always looking for ways to save and get the most out of our business plan. At some point throughout your time...


outsourcing-during-christmas

Outsourcing over the holidays: How you can save time & money

December is a busy time of year as is without adding those stacked up, last-minute projects to it. Take control over your festive holidays and consider outsourcing. Outsourcing over...


who-should-outsource

Who should outsource?

Outsourcing has grown quite substantially over the years. Although it’s a rather diverse industry, many people still find themselves asking, who should outsource? Any business can outsource a variety...


employee-experience

Strategies to Build Employee Experience

Every business needs a good team to succeed. With that in mind, you should know that having a good team isn’t just based on the skills your employees...


working-from-home

Tips for effectively managing remote employees

Are you still navigating your way around managing your business and employees from home? If you’re here and looking for some help, read on to discover our tips...


support-remote-employees

How to support employees working from home

As the year goes on and we are nearing the end of 2020, it’s safe to assume many employees will continue working remotely. As a business owner, it’s...


BPO South Africa

Why do companies offshore to South Africa?

The BPO (Business Process Outsourcing) is an old and ever-changing industry. Over the last few years, Cape Town has become known as the fastest-growing BPO location of choice. You’re...


Business Strategy

Questions to help build your business strategy

Hello! We imagine you are here because you want to learn how to build a business strategy. Whether you’re a business owner, manager or starting up your own...


Business trends

Business trends to look out for in 2020

Business is an ever-changing environment in all industries. Did you know that staying on top of the latest trends is a great way to stay ahead of your...