Author - Reinhardt

South Africa is the 2021 Most Favoured Offshore CX Delivery Location

This article was prepared by BPeSA.  To view the original article, see here. The 8th April saw Ryan Strategic Advisory along with the CX Outsoucers team and a great...

Post Date: 12th Apr 2021
Call Centre Employee

How BPOs and call centres can adapt to working from home

For many, working from home has become the new normal. Able businesses have been encouraged to continue their services by allowing their employees to work from home. It’s a...