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outsourcing-during-christmas

Outsourcing over the holidays: How you can save time & money

December is a busy time of year as is without adding those stacked up, last-minute projects to it. Take control over your festive holidays and consider outsourcing. Outsourcing over...


who-should-outsource

Who should outsource?

Outsourcing has grown quite substantially over the years. Although it’s a rather diverse industry, many people still find themselves asking, who should outsource? Any business can outsource a variety...


employee-experience

Strategies to Build Employee Experience

Every business needs a good team to succeed. With that in mind, you should know that having a good team isn’t just based on the skills your employees...


working-from-home

Tips for effectively managing remote employees

Are you still navigating your way around managing your business and employees from home? If you’re here and looking for some help, read on to discover our tips...


support-remote-employees

How to support employees working from home

As the year goes on and we are nearing the end of 2020, it’s safe to assume many employees will continue working remotely. As a business owner, it’s...


BPO South Africa

Why do companies offshore to South Africa?

The BPO (Business Process Outsourcing) is an old and ever-changing industry. Over the last few years, Cape Town has become known as the fastest-growing BPO location of choice. You’re...


Call Centre Employee

How BPOs and call centres can adapt to working from home

For many, working from home has become the new normal. Able businesses have been encouraged to continue their services by allowing their employees to work from home. It’s a...


Business Strategy

Questions to help build your business strategy

Hello! We imagine you are here because you want to learn how to build a business strategy. Whether you’re a business owner, manager or starting up your own...


Business trends

Business trends to look out for in 2020

Business is an ever-changing environment in all industries. Did you know that staying on top of the latest trends is a great way to stay ahead of your...


Faq about outsourcing

Top 10 frequently asked questions about outsourcing

If you’re a business owner, run a business or work in a business environment, you’ve probably heard about outsourcing in one way or another. In this article, we’ll have...