Mango 5 Contact Centre Services and Industries

At Mango 5 we work with you to create contact centre solutions specifically suited to your business needs and requirements. We are a multifaceted contact centre with expertise in both local and international markets covering a multitude of sectors. At Mango 5 we recruit employees specifically to meet your requirements which include a variety of job specific skill sets, languages, technical ability as well as neutral accents for our international clientele. All our employees are highly trained to ensure they meet your campaign’s specific requirements. Combined with our state-of-the-art infrastructure, Data Protection Services, IT and quality control processes, you can be guaranteed the highest possible level of service every time.

Facilities & Infrastructure

Full list of technology features and call centre infrastructure managed by Mango5’s A-grade contact centres.

Contact Centre Services

  • Business Process Outsourcing
  • Web Chat
  • Help Desk
  • Survey
  • Email Support
  • Quality Control
  • Inbound sales
  • Outbound warm and cold calling sales
  • Lead Generation
  • Inbound Customer Service
  • Outbound Customer Service

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Mango 5 has been operational for 13 years and has vast experience in a variety of service industries both locally and internationally.

Mobile / Cellular – UK and South Africa

Survey – UK, Australia and USA

Utilities – UK

Short term and long-term insurance – South Africa

Inbound Sales Loyalty Products – South Africa

Data Capturing / BPO for the Loyalty market – South Africa

If you would like to find out more about how Mango 5 can put together a tailor-made solution to assist you with your business requirements don’t hesitate to contact us.